Terms & Conditions

Prices

All prices are displayed on our website. We reserve the right to vary the tariff at any time.

Booking Deposit

We take a 10% booking deposit.

Payment Methods Accepted

Cash, Visa/Mastercard/Amex credit or debit cards.

Check In & Check Out

Check in from 4pm. If you are going to be checking in later than 9pm please let us know. Check out by 10am.

Policies

We welcome children from the age of 10.
No pets other than assistance dogs.
Morvern operates a strict No Smoking Policy.

Cancellation Policy

Cancellations must be made more than 48 hours before the date of arrival.

If after you arrive you choose to curtail your stay and leave prior to the end of your stay we reserve the right to charge the full amount of the value of your stay as reimbursement for any nights when the accommodation cannot be re-let to other customers.

We accept that most cancellations are due to unforeseen circumstances but to be fair to all our customers we must advise that our policy is firmly adhered to. We would strongly recommend that you take out holiday insurance to cover any eventuality.

If we need to cancel your booking for any unforeseeable reason we would attempt to arrange comparable alternative accommodation for you. If alternative arrangements cannot be made or are unacceptable to you we would, of course, offer a full refund of all monies paid.

Where reservation is made through a booking agent their cancellation policy will apply.

COVID-19 Policy

Should any of your party develop Covid-19 symptoms please inform us as soon as possible. We will refund proportionally for any days you are unable to stay. In line with UK Hospitality guidelines all guests who develop symptoms during their stay or are asymptomatic but declare the need to self isolate should checkout and return home immediately to self isolate in accordance with government guidance. If guests develop symptoms up to 14 days after departure we would ask that you notify us immediately.

Liability

We do not accept liability for damage, loss or injury to any member of your party, vehicle or possessions unless proven to be caused by a negligent act by ourselves or any third party contracted to us at the time.

Insurance

We are fully covered by Guest House Insurance | Bed and Breakfast Insurance.